Angel Recruitment

written by HA

What makes a successful brand ambassador? We deliberately keep our database lean and more active, that way we know who is on our books and what their skills are. When we open our books to potential new Angels one of the most important parts of the recruitment process is meeting everyone face to face.

We are always on the lookout for brand ambassadors who have the ideal mix of energy, professionalism and impeccable customer service, but beyond that we strive to find those gems with the skills to handle pressure with a cool head, communicate clearly, effectively and problem solve. There can at times be the need to think on your feet and we expect all our Angels to be quick creative problem solvers.

One way we evaluate potential candidate skills is to set them fun team building challenges. Watching how everyone communicates a task tells us a lot about how these skills would transfer to a live event.

Brand ambassadors need to bring brand experiences to life, if the staff fail to embody and communicate the key values of the brand, consumers will walk away with no further insight into that brand. This is why we select and value the very best Angels from the many hopeful applicants.

Images: Hanson Images

Melina Paoletti

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